Customer Testimonials
i would refer Team Chevrolet to all my friends and family they have a very professional team ....... shout to David Burbake
I got to the service department at 9:55 for my 10am appointment. A gentleman was waiting for me, took my keys and said the tech would be taking my truck shortly. I got a text when the service started and was done within an hour. The part I couldn’t believe most was the price for an oil change, tire change and inspection. $100, that’s it. Obviously pleased and will be back for that service. Looking at other services I may need in the near future, those prices might be an issue, but the oil change service, I’ll keep coming ... Read More Google - Nov 13, 2026
I had a great experience working with Brad in the Service Department. He provided me with an appointment time that fit my schedule and got me in quickly. He was easy to work with, friendly, and courteous. He kept me well informed of my vehicle status throughout the process and made the ordeal stress free. Thank you for taking care of the issue with my vehicle.
Liked everything but think they shorted me on the trade in value of my vehicle.
Great experience and a smooth way to buy a car! Ask for Charles (Charlie).
Adequate purchasing experience....they could have came down on the price a bit... that was disappointing. In hindsight I should've walked.
Terrific team to work with. I was concerned about the charging system of my Bolt EUV. Brad Treba t alked to me and was actually able to diagnose the problem quickly. Many thanks.
Charlie Baldazo was fantastic to work with. He wasn’t pushy or fake. He met us exactly where we were and let us make our decision on our own time. He went above and beyond to make sure our deadline was met and we got the best car for us. We went to multiple dealerships prior and he left a lasting impression on us.
I recently purchased a 2020 chevy blazer from Chevy of Merrillville, they wrote me a deal i could not resist and they made the entire process go smoothly. thank you chevy of merrillville, and the management that made it happen!
They always take good care of me here. James is the best!
Amazing work! As always!
Well kept building and showroom. Service people were friendly and attentive as soon as you came through the door. Nice inven Tory.
I recently purchased my 2nd vehicle with the “Chevy on 30” team. The sales people are super friendly and the financial team is extremely helpful! No questions went unanswered. We worked directly with Callie for both purchases & it was a breeze! She was able to work her magic to get me exactly what I wanted + MORE in this new purchase. She broke down my options and helped me make the best decision for my family financially. If you’re in the market, check them out!
Highly recommend this dealership. Nick our sales representative is highly knowledgeable and will work a great deal!
Look for Shant Taroyan he was a great and helpful salesman.
I had such a great experience with Charles! He went above and beyond and did everything he could to make sure I left the dealership with the car I really wanted. He was patient, helpful, and made the whole process so much easier. I truly appreciate all his help and definitely recommend him!
Charlie had great customer service. He made sure me and my family was able to get the vehicle that we wanted after being in a car accident. Have brought 4 vehicles with team Chevy and will continue to come back if needed.
Worked with Charlie on the purchase of my 2026 tracks. He was very courteous, took his time to show me cars and explained everything with great detail. Very smooth. Transaction would definitely purchase a car again at team Chevrolet.
Easy check in for service, professional communication, good updates via text. Have delt with Sales personnel as well and always had good experience.
My husband was purchasing a truck over the phone with Nick. A purchase order was sent and he provided our card number earlier in the morning for down payment and he wanted to pick up the truck later that day. We were under the impression he sold the vehicle to us and later found out someone walked in to test drive and they sold it.
We had a great experience purchasing our 2026 Chevrolet Tahoe! Callie was friendly, knowledgeable, and professional, making the entire process smooth and stress-free. We love our new Tahoe and highly recommend Callie to anyone looking to purchase a vehicle!
RE: Nick and Team Cheverlet
From the moment we walked into the dealership, we felt like family. Nick was absolutely awesome. He was honest, patient, and genuinely cared about helping us find the right truck. No pressure, no games, just straight answers and real help.
The whole team was upfront and took the time to explain every step of the buying process, so we always knew exactly what was happening and what we needed to do. Everything was organized and easy, which we didn't expect when buying a vehicle. What can often be a stressful experience turned out to ... Read More Google - Oct 4, 2026
I could have chosen ANY Chevrolet Dealer in the Chicago/Northwest Indiana Area...but I decided to buy my 2024 Chevy Equinox from Team Chevrolet in Valparaiso. Nick was my Salesperson, and guided me through the many choices in Vehicles that would "pique" my interest. No pressure, just a dealership and crew that makes Auto Buying a pleasure! I love my Equinox...even better than the last one I owned..."I'm in love again, this SUV is the Baddest!" Nick explained everything about my Vehicle...and if I had questions, he took my calls and answered ... Read More Google - Oct 1, 2026
Had a great experience here with everyone and Nick was a great help with getting my first car.
Nick is the man!! Highly recommend. Nick has great customer service and treated my family very well. 5 stars!!!
Nick was great to work with.
Nick was excellent did an awesome job very prompt professional service everyone was outstanding the finance guy definitely will be referring other people to the team
My representative was Nick. He was absolutely perfect. I initially went to Maryville and they wouldn't give me the time of the day when I got to Valparaiso. I told Nick my concerns and he was a complete gentleman and professional and I left there that day buying a new truck like I wanted to
We had a great experience purchasing our new Truck. Nick listened to what we wanted n didn't push us into anything, just guided us along into the truck we're super happy with. Team Chevrolet was great n we're very pleased with the attention given us. Great Job Nick !
Nick was the best, no pressure just asked what we wanted and made it happen!
Nick was a truly wonderful salesman. Everything about this sale was smoo smooth and easy. I would buy again in an instant.
Worked with Nick when buying my 2024 GMC Canyon. He was awesome to work with. He made the whole experience super simple and easy to do. Additionally he worked me an awesome deal. Have recommended him to several other people and would recommend him to anyone looking to buy a vehicle.
Nick was great to work with. He answered everything that was asked and made sure there were no issues. He made the total process smooth and easy.
I had a great experience working with Nick! He was friendly, professional, knowledgeable, and never made me feel pressured. He took the time to answer all of my questions, listened to what I was looking for, and made the entire process easy and stress-free. Nick truly went above and beyond to make sure I was happy with my experience. I would definitely recommend Nick to anyone looking for a salesman who genuinely cares about his customers!
Purchased my Silverado from Team Chevy and I couldn’t ask for a better experience. Nick Paulauski was extremely helpful and attentive throughout the entire process. Highly recommend purchasing from this dealership and going to Nick for the sale.
Great experience at Team Chevy Valparaiso with the purchase of our 2026 Trax! Nick was the best salesman. Very authentic and honest with us.
Great dealership. Quick and easy.
Very good salesman
Stephan Wilkins was very helpful and knowledgeable and made buying new Colorado fast and easy
Everything went good. They were honest and to the point. That is the reason I continue to be a loyal customer. Its not easy to find an honest car dealership. Thanks
Natalie was awesome! She was extremely detailed had answers right away, very friendly and exceptional customer service. I highly recommend her and the team at Garber
Visited this dealership Sept 2026. My husband had looked online and asked questions about several vehicles at several dealerships. This is where we landed, and we worked with Dustin, and he was amazing. Worked with us to answer all questions, worked to get the price where we were comfortable, was extremely pleasant, accommodating, without being pushy. If fact everyone we dealt with behaved this way. We ended up purchasing a beautiful red 2027 equinox, and we are so happy with it. We have purchased many new vehicles over the years, from several different dealerships, and this one definitely rates at the top. ... Read More Google - Sep 15, 2026
Came from Michigan to look at a car there. Asked many questions prior to making the drive down regarding the vehicle and condition of the vehicle. Arrived as scheduled to discover front end damage that was not disclosed and also the tires that where “inspected “ had a nail in it. Not sure what type of inspection doesn’t see a nail in a tire.
Salesman wanted to argue about the damage and how it was included in pictures they had sent me. No pictures included the issues with damage.
This place is the type of dealer that gives car dealerships ... Read More Google - Sep 15, 2026
We had Alec for our salesman and he was the best. Most places you feel pushed and he was far from that. Only couple in there today and we loved him! Best experience hands down buying a car. Quick and easy
We were traveling from out of state (6 hours anway from home) and had trouble with our vehicle. We called Team, they worked us in, and the staff were so kind and helpful. They turned what could have been a disaster into a blessing! James and Zach in the service department were so good to us!
Charles baldazo is very professional and made my buying experience easy! Would recommend him to anyone!
Best car buying experience I've ever had. Thanks to Callie and Jason for the outstanding customer service!!
The sales person Charlie was very nice and I also got a good deal I got an 2027
Best vehicle buying experience I've every had, no games, straight to the point. Salesman Johnny was awesome!
Went in with explicit symptoms like a squeal, hard pumping, and hot air when I turn on the AC. Charged me $6000 (specifically 1400 in labor just for 2 CONDENSER seals) to fix it among other things they "found". TOLD THEM TO LOOK AT THE COMPRESSOR AND THEY CHANGED SEALS ON THE CONDENSER. NEVER TOUCHED THE COMPRESSOR. Left with the very exact same symptoms as I came in with for the AC, the original thing I came in for. Brought it back to tell them it wasn't fixed, and James, my service advisor, told me I never came in for ... Read More Google - Jul 17, 2026
I've had my vehicle in there twice. Awful customer service. Zero care about your business. I would leave zero stars if I could. They have been caught in a lie once with a battery repair. They claimed there was corrosion on battery and wanted $500 for the battery plus $110 for the cleaning of corrosion. I refused the battery change and only let them fix the covered warranty issues. Took the car to walmart who took picture of the supposed corrosion completely clear. Out the door at $200 for the same battery. Car was back in the shop 5,000 miles after first repair ... Read More Google - Jul 15, 2026
I was lied to about how long it would take to get a part that my truck would need for repairs. Then once my truck was repaired I was notified that my truck was ready for pick-up. Went to pick up my truck and my truck wouldn't start. Told the guy at the service desk. He told me that my battery died from sitting at the dealership after the repairs which that was a lie also. Then they didn't have a diesel technician over the weekend to clear the check engine light code that was caused by the ... Read More Google - Jul 13, 2026
Warning public of shady Chevrolet dealership of Merriville indiana. Chevrolet of Merriville/ last known as Mike Anderson Chevrolet. Watch what you buy. They are selling used vehicles, at new vehicle prices. They will talk and twist their way telling you its a deal. Till your hit with the paperwork.
My husband was almost killed from a bad inspection on a used vehicle. They took no responsibility. Very dishonest sales people. I would avoid like the plague
Beware of their safety inspection. I had a wheel fall off at 80 mph only 10,000 mi after purchase very easily could have been killed and they will take no responsibility for it whatsoever
The last service I received was absolutely terrible. They make you wait for over an hour for an oil change, forget to fill the fluids, forgot to put the screws back to the vents of where the filters are kept, and now I just found a lug nut missing. They want to charge for a credit card fee, but can’t do the job properly. I have a family with small kids and safety is very important!
They are very pushy, trying to sell me services that I didn't need. My husband services my car. One of the services that they said I needed was performed last month.
I have had nothing but bad experiences with this dealership service dept .From physical injuries to going from getting a oil change to having a screw with a washer in the inside side wall of one of my tires do to their negligence.They do not do pick up and drop off delivery services nor do they give you gas or do reimbursement on gas if they mess up your vehicle you as the customer will have to assist in paying for the damage that they will have caused to your vehicle and driving back and forward for parts isn’... Read More Google - Apr 22, 2026
Avoid this place at all costs.
We brought in our 2021 GMC Sierra diesel already knowing the issue, the GMC app literally told us what was wrong. Pete, the service manager, flat-out dismissed it and insisted on a completely different repair. We were charged thousands of dollars to “replace” a radiator that did absolutely nothing to fix the problem.
We drove off the lot and the check engine light was STILL ON. When we brought it back, they suddenly admitted the original issue we told them about was the real problem all along. Instead of owning their mistake, they charged us ... Read More Google - Apr 18, 2026
Avoid this place at all costs.
We brought in our 2021 GMC Sierra diesel already knowing the issue, the GMC app literally told us what was wrong. Pete, the service manager, flat out dismissed it and insisted on a completely different repair. We were charged thousands of dollars to “replace” a radiator that did absolutely nothing to fix the problem.
We drove off the lot and the check engine light was STILL ON. When we brought it back, they suddenly admitted the original issue we told them about was the real problem all along. Instead of owning their mistake, they charged ... Read More DealerRater - Apr 18, 2026
I Paid for a diagnostic check,paided for repairs and my Truck broke down 2 minutes later and then Iman Issa the Employee that I was dealing with all of a sudden was unable for the rest of that day.My customer care service experience was absolutely terrible.
I had the worst experience dealing with this place. I wasn't allowed to even see the car without giving them a $500 non refundable deposit. Which I refused to do. Ridiculous, I offered to come in person 3 times and I had an appointment scheduled for that Friday. 1st excuse, why I couldn't see it was it was taken to be detailed. I said cool I can stop in tomorrow. Then I offered to come in and they said they had to take it to the dealer. Then I offered to come in on my scheduled appointment and they said ... Read More Google - Mar 19, 2026
I took my truck in for a rattling noise. I was told there would be a diagnostic fee that I'd have to pay if I didn't have any repairs completed, which I agreed to. I was under the assumption that if I proceeded with the repair there wouldn't be a diagnostic fee. When I was notified that they found the issue, which was a very minor issue, I was told I would have to pay the $210 diagnostic fee + the repair fee of $176, which I reluctantly agreed to as I needed my truck back. Then on top of ... Read More Google - Mar 4, 2026
Don’t trust these guys. I told them exactly what was wrong with my truck. They didn’t even test drive it and assumed it was a common issue. Now the problem is worse and it wis costing me way more money than it needed to be.
We used to have all of our company trucks serviced here and now we don’t. They don’t care about their customers. Their service guys just want to line their pockets the wrong way.
Update: The number left in response to my review just goes straight to their main menu. They know ... Read More Google - Feb 25, 2026
Apparently General motors has stopped being concerned with quality! They also aren't concerned with repeat customers.
I purchased 2 - 2026 Equinox Ev's in one day one of my equinoxes has had multiple problems with the safety systems immediately after my purchase,and now the infotainment module has to be replaced.
It has spent more time in the service department at Graff Chevrolet than in my possession. Made my first payment 45 days after I purchased it and you guessed it still no car. My plates came in but no car to put it on. Where's the Quality control, apparently ... Read More Google - Jan 24, 2026
So I bought a truck in July 2025. I take it there for a recall and to get the radio fixed from static. After 5 hours of being there they tell me they cant not fix the the radio do to a after market exhaust. WOW. Now the truck is still under full warranty mind u. I had bought a truck from Mike Anderson in 2022 and with the same issue ( which they fixed). I understand i did not buy the new truck from them ( they didn't have what i wanted. The radio in the truck is completely static on every station. ... Read More Google - Jan 4, 2026
I will be taking my business elsewhere from now on. I knew 2 things that needed fixed on my car and told them that and they charge you for each item that needs inspection ($170 each) not like a normal dealership that just charges a one fee service fee to look at the car. I’m well aware most dealerships are expensive for service but I have taken my car to multiple dealerships over the year and none of them have been quite like this one on overcharging for services. I took my car in for tpms sensors to be changed and ... Read More Google - Nov 11, 2025
Customer service is not trying to do their job. Well at all unbelievable. Very unsatisfactory very rude condescending.
I had a great experience with Callie and the rest of the Team. This was the 1st time that I did a trade in and bought a vehicle online and the process was easy and simple. I recommend them!!!
Seemed more concerned about the money not customer care. No real explanation of vehicle features, no readily available service schedule, no owners manual. Lousy after the sell communication; incomplete explanation of extended warranty. But I do like the truck.
Ordered a part from the parts department told me to come in the next day. Had to call her just to find out that the parts department hadn’t even ordered the part yet they charge me for it. I have a receipt and the service I got over the phone I could tell The tech didn’t really care will be the last time I will ever order parts from this department be aware.
(Translated by Google) I went to a service center for my 2024 BLEIZER, which made a squeaking noise, and they told me that my truck is not under warranty, which has a three-year warranty. Very poor service. I am disappointed with their poor service... They told me that the noise and squeaking were normal, and I do not agree with the answer they gave me...
(Original)
Fui a un servició de mi BLEIZER 2024 la cual tiene un ruido como un rechinido y me dijeron que mi camioneta no tiene garantía la cual tiene tres años de garantía muy ... Read More Google - Aug 15, 2025
I’ve been bringing my vehicles there for yrs the service is amazing as well as the team of experts. Prices are great and the warranties are awesome. My Truck runs better than the new ones out there keep up the great work.
I can there for a communication issue. All they did was replace a fuse, but the issues still remained. I had to take it to an electrical mechanic , and they fixed it. I couldn’t keep paying 200 for each and every thing the dealer looked at. 😅 that kinda scam is why I try to never go to the dealer.
Had an oil change done here then a week later started getting a drop in in oil pressure at idle so took it back basically service guy it in spec so I had to take it to my local mechanic to have it repaired thanks team chevy will never return here
Bottom line is I spent 7.5 hours in the shop to get an alignment and oil change done and a $388 bill...and I brought the oil with me. Giving them 20 minutes for an oil chang and an hour for alignment I should have been out of there by noon. Details. I went in for an oil change and alignment check at a 9:30 appointment. They didn't start working on the car for 2 hours. The service coordinator let me know the alignment was off and it would be $189. Than they put a young looking and I assume more junior mechanic on the ... Read More Google - Jun 30, 2025
Always very Good service @ Team Chevy (Service Department) First time interacting with Parts Department & all Good.
Scheduled an appt for 8:15 for an oil change and they didn’t even start on my vehicle until 11:00. I also told them at check in I needed the vehicle back by 11 so I could get to a party at 12. 1. Why book appts if they aren’t going to get to your car for 3 hours after said appt time? 2. If you tell them you’re dropping vehicle off they feel like they don’t need to get to your vehicle in a timely manner. This hasn’t been the first time a 1 hour service turns into 4-5 hours
Went for a brake calibration Went there 8 a.m back at 9 a.m got the call from someone as I pulled back into parking lot stating what their diagnostic was and cost to fix it. He told me it should be done about 11a.m. At 9:01 they were pulling it out of garage.. he wanted me to think it took 3 hours instead the hour it took to diagnose and repair. $460 was my bill. Went in and paid and was leaving by 9:10. Shady if you ask me.. shady as he'll. Not a good place to do business
Great customer service. They found exactly what I wanted. I was very satisfied with the sales agent Mike!!
Not good, was told
Vehicle was complete after having it for 2 weeks, but when I picked it up the same code was present when dropping it off . Then I drove
Back out to resolve and find out the tech didn’t tell service manager that the truck wasn’t good , to be told to leave again and return to make sure the warranty company would take care of it and tried to charge another $100 in deductible due to a lack of internal communication. Also warned service department when dropping off the truck that the last time I picked the truck ... Read More Google - Mar 3, 2025
Purchased a vehicle from them. It was hassle free and I got exactly what I wanted. I was in and out in an hour. Highly recommend.
Very knowledgeable, professional and friendly staff. Overall a great experience I would definitely recommend Team Chevy in Valparaiso.
James at team chevy is great. Helps me out with any questions and making sure I have a vehicle to drive. The turn around time has been outstanding
In correctly installed my tires and when I complained and asked for it to be corrected they stripped a lug nut on each tire and glued them on so I wouldn't know. Eventually they fell off and I realized what they did. Had to take the car to Dean's Tires where they confirmed my suspicions. Had the tires fixed and checked by them. Called into team cgevy and came in at the day and time they told me too and that person had left. Filed a complaint with the BBB and team chevy responded that they would pay ... Read More Google - Sep 13, 2024
Bought a new Silverado. Had a good number of them in stock to choose from. Had just what I wanted and gave me a decent amount for my trade-ijn. Great low pressure salesman. Good experience.
Been going here for years,... Always the best high quality maintenance done on my cars from the service department and reasonable pricing on parts as well. They're sales department had always been very respectful and straight forward with me. I have purchased vehicles from them and been very satisfied with the quality! I will continue to buy, have my vehicles serviced and promote Team to others!! Thank you " Team " - Lawrence
They didn’t not look into the issues I brought it in for. Now my car is broke down and they want to make me pay to get it towed to the dealership. I just got this vehicle two weeks ago. I haven’t even made my first payment. It’s impacting my job and my life. The person Ana the dealership told me my car would be ok to drive but it blew up.
I recently took my car to this dealership because the check engine light was on, and I was experiencing issues with the stop/start system. I had already visited another car service center, and they identified the MAP sensor as the problem. However, when I brought it to this dealership, they told me it was likely due to a failing battery. The diagnostic report didn't even confirm the battery as the definite issue, just that I should "start there."
To top it off, they charged me $270 just to tell me this. They claimed they were doing me ... Read More Google - Aug 7, 2024
Ive bought my truck there and serviced my truck there and this has been the worst experience I've ever had there. I brought my truck in because the emissions service warning came on in my truck. When I brought it into the dealership I was told that it was something with the coolant system and that my redundant tank needed to be replaced. My issue with the coolant system was under warranty but the redundant tank wasn't which was wierd to me but fine. I was told that the redundant tank would take 1-3 months to come in ... Read More Google - Aug 5, 2024
Had a very poor experience in the service department. Spent nearly $2k to get a problem fixed, for the check engine light to come on 10 minutes after I left the dealership. Ryan was extremely rude and condescending. He told me I may have to pay $180 just for them to look at it. Of course the result ended up being that their repair caused the check engine light come on. I just hope no other problems arise and that this was not just a “quick fix”. Hope they treat future customers with more respect than I was given. I will not ... Read More Google - Jul 24, 2024